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My website is down! What do I do?

Angie Neal
Written 3 years ago
If your website is not loading, first check to make sure this is the same experience for everyone at DownForEveryoneOrJustMe - http://downforeveryoneorjustme.com/

If the website is down just for you, try clearing your browser history (cache and cookies) and reload, also checking your internet connection. If the website is down for everyone, shoot us a support ticket email, even though chances are that our website uptime monitor has already alerted us.

If this happens outside office hours, call the web host directly and see what they can do to get the website back online. Chances are most likely it’s related to the following issues:
  1. Your web hosting, domain or SSL certificate has expired and bill is due for payment
  2. The web hosting is experiencing maintenance issues 
Anything outside of those we will investigate to bring the site back online.
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