PurpleCow Digital Help Centre

Search for any help questions or topics.

Should I be updating my WordPress and plugins?

Avatar
Angie Neal
Written 2 years ago
Please leave the updating to us. Website maintenance is an integral part of updating and keeping your site working properly. 

At PurpleCow Digital Marketing we take great care to first backup the website, check the website, update, then check the website again for any changes. Our software keeps a record of plugins we update so if there is ever an issue we see what plugin version was changed and revert back.

If you just update from your WordPress admin, PurpleCow Digital Marketing wouldn’t have that record. We update client’s site once a month so we can take the time to devote to checking your website thoroughly (either the 15th or the 30th). Also included on our monthly maintenance report are the performance and security scans. 

If in the event we ever catch a plugin issue, it becomes a support ticket and we address it before you. We also take care about which plugins we are updating and single out large updates (like WooCommerce) as its own task for additional quality control.

Did this answer your question?
😞 😐 😃