We don't use cPanel with our hosting at PurpleCow Digital Marketing. However many hosting companies do still use cPanel.
Please find below some helpful links for support and troubleshooting.
If you need more assistance, please send a message via our support widget in the bottom right corner of the page here.

Installation Guide
https://docs.cpanel.net/installation-guide/install/

Troubleshooting Installation
https://docs.cpanel.net/installation-guide/troubleshoot-your-installation/

cPanel Support
https://www.cpanel.net/support/

You can also request support at [email protected]